Here’s a few ‘customer service’ quotes that a hosting company I use should take note of. I have two other blogs and both have been down for over a week. Their customer support doesn’t answer my the tickets I’ve raised and they don’t pick up the phone when you call them. I leave messages and they never return them. Maybe they’ve gone bust!?

Anyway here’s the quotes…

If we don’t take care of our customers, someone else will.
Unknown

I won’t complain. I just won’t come back. Brown & Williamson Tobacco Ad

In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.
Doug Warner

People don’t want to communicate with an organization or a computer. They want to talk to a real, live, responsive, responsible person who will listen and help them get satisfaction.
Theo Michelson, State Farm Insurance

Bookmark It

Hide Sites